Skip to main content

What to Do if You Receive a Suspicious Activity Notification

Updated over 2 weeks ago

If you receive an email notification about suspicious activity on your account, it’s important to take action immediately. Review the details in the email, and if you notice any unauthorized changes or activity, follow the instructions provided to secure your account. This may include resetting your password or verifying your identity. If you need further assistance, contact our Support Team for help.

If you receive a notification about suspicious activity on your account but everything seems normal, follow these steps to ensure your account is secure:

  1. Change Your Password: Immediately update your password to something strong and unique. Avoid using the same password across multiple platforms.

  2. Review Recent Activity: Check your account's recent activity, such as logins or changes, to spot any unauthorized access.

  3. Verify Account Details: Ensure your email address, phone number, and other contact details are correct and haven’t been altered.

  4. Monitor Your Account: Keep an eye on your account for the next few days for any unusual activity.

  5. Contact Support: If you’re still concerned, contact our Support Team emailing support.com for further assistance and guidance on how to protect your account.

Make sure that your email account is secure. Anyone who can read your email can probably also access your Sociala account.

Did this answer your question?