If Your Transaction History Shows a Transaction You Didn’t Make

Verify the Transaction Details: Double-check the transaction details, such as the amount, date, and description, to confirm whether it could be a legitimate purchase or subscription you may have forgotten.

Check for Authorized Transactions: Ensure that the transaction wasn’t made by someone with authorized access to your account.

Review Recent Activity: Look at recent emails or notifications from the platform for any alerts or confirmations related to the transaction. Sometimes, transaction-related emails provide additional details.

Change Your Password: If you suspect unauthorized access, immediately change your account password to secure your account.

Report to Support: Contact our Support Team to report the suspicious transaction, and provide all relevant details, such as the transaction amount, date, and any other pertinent information. Our team will investigate the issue and assist you in resolving it.

Monitor Your Account: Keep a close eye on your account for any further suspicious activity or transactions. Regularly check your transaction history to ensure no additional unauthorized transactions occur.