Topping up your balance means purchases go through in one click later, without reaching for your card each time.
How to top up
Open Wallet from the left menu.
Click Deposit below your balance.
Enter an amount. The field opens at $20, and the minimum is $2.
Click Deposit and complete the payment on the secure payment page.
Funds appear on your balance once the payment is processed.
Where the money sits
Your balance has two parts, shown right under the total:
Earned — what you've made on Sociala.
Funded — what you've topped up yourself. Deposits land here.
When you buy something, Earned is spent first and Funded after it. So if you've been earning, a fresh deposit may sit untouched for a while — that's expected, not an error.
Before you top up a large amount
Deposits are meant for buying on Sociala. If you later want that money back out of the platform, withdrawing deposited funds carries a 15% fee — while withdrawing what you've earned costs nothing on our side.
So it's worth topping up roughly what you plan to spend, rather than parking a large sum on your balance. See Fees & Commission Structure.
Need help? Contact support at [email protected]