Where your card details live
Not with us. Card details are entered on our payment provider's form and stay with them — Sociala doesn't store your card number.
When you buy something, the cost comes off your Sociala balance first, and the rest is charged to your card.
Checking your payments
Everything you spend and earn is in Wallet, in the side menu. The transaction history can be filtered by type, by status — Successful, In progress, Failed — and by date, and Details on any row opens the full record.
If you find a charge you don't recognise, write to us at [email protected]. See How to Track Your Earnings and Transactions.
Worth setting up with your bank
These aren't Sociala settings, but they're the two most useful things you can do:
Spending limits — most banks let you cap how much can be charged to a card per transaction or per day.
Transaction alerts — a message for every charge, so an unfamiliar one reaches you within seconds.
Both are set in your bank's app, not here.
Need help? Contact support at [email protected]