To track your refund, contact our Support Team with your request. Our team will provide you with one of the following reference numbers:
Acquirer Reference Number (ARN): Used for tracking Visa and Mastercard transactions.
System Trace Audit Number (STAN): Typically used for tracking transaction reversals.
Retrieval Reference Number (RRN): Will be provided if the ARN isn’t available.
Next Steps:
Once you receive the reference number, you can share it with your bank. The bank will use this information to locate your refund and provide updates on its status.