You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it.
How to send a request
Write to us the usual way — through the chat on this help center, or by email to [email protected]. If your request is long or comes with documents, you can email it to [email protected] with everything attached.
What to include
What you'd like: a copy of your data, a correction, or deletion.
The email address on your Sociala account, and your username if you have one.
What happens next
We confirm that your request has been received the same day and pass it to our privacy team. They'll contact you about next steps — including, if needed, how we'll confirm the account is yours.
How we handle these requests is set out in our Privacy & Cookies Policy and Delete Your Sociala Account — both are linked in Legal documents.
Just want to close your account?
You can delete your account yourself from your settings — see Deleting Your Account. A data request is different: it's handled by our privacy team under the law where you live.
Need help? Contact support at [email protected]